I need help

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alexi990
Posts: 3
Joined: Sat May 29, 2021 1:49 pm

I need help

Post by alexi990 »

i follow all the setup instruction with pushbullet did evertything correctly and it says pushbullet connection is good but when i tell a command it doesnt work i linked image i dont know what to do :(
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RobLatour
Site Admin
Posts: 1003
Joined: Mon Feb 19, 2018 11:43 am

Re: I need help

Post by RobLatour »

Can you please give your Google device a command, go to the Push2Run Main Menu, click on 'View', and click on 'Session Log'.

When the Session log opens, click on the button 'Copy to clipboard', and once done paste what's in your clipboard in a reply to this post.
alexi990
Posts: 3
Joined: Sat May 29, 2021 1:49 pm

Re: I need help

Post by alexi990 »

2021-05-30 14:44:02.492 - Push2Run version 3.6.0.0 started

2021-05-30 14:44:02.497 - Windows UAC notify feature is on

2021-05-30 14:44:02.498 - Normal privileges are in effect

2021-05-30 14:44:02.619 - Current network adapter is Wi-Fi

2021-05-30 14:44:02.653 - Network status is up

2021-05-30 14:44:04.031 - Connection with Pushbullet established

2021-05-30 14:44:04.161 - Daily database backup completed

2021-05-30 14:44:04.167 - Daily settings backup completed

i said a command and there is literally nothing in logs
RobLatour
Site Admin
Posts: 1003
Joined: Mon Feb 19, 2018 11:43 am

Re: I need help

Post by RobLatour »

Can you please go to IFTTT.com
click on the picture of the person's head in the top right
click on 'Activity'
what does it say about your applet having run?
alexi990
Posts: 3
Joined: Sat May 29, 2021 1:49 pm

Re: I need help

Post by alexi990 »

here
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RobLatour
Site Admin
Posts: 1003
Joined: Mon Feb 19, 2018 11:43 am

Re: I need help

Post by RobLatour »

Thank you, that helps.

Push2Run is not receiving your push because IFTTT is not sending it.

Unfortunately, the IFTTT error message is not very clear as to what the problem is.

I'm not an IFTTT expert, but here are a few things to look at:

- have you linked your pushbullet account to your IFTTT account?
( ifttt.com > picture of person's head > account > linked accounts )

- are you using the same google account with IFTTT as you are with your Google device?
( ifttt.com > picture of person's head > account > linked accounts )

- are you using the free IFTTT service, and do you have more than three applets? (IFTTT limits you to only three applets)

- also Pushbullet limits the number of monthly pushes on free accounts, last time I looked the limit was 500. If this applies to you then that is something to consider as well.

If it is none of the above, you can try sending IFTTT a support request (however, if you are not subscribed to the pro service I don't know if they will answer you - if this is the case, if you want you can e-mail me at info@push2run.com and I will see if I send it to them on your behalf and perhaps they may respond?).
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